![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.Find your printer in the list, click the printer name or Set Up, and then follow the prompts to finish the setup. Prepare the printer for the connection, and then tap Continue. HP Support Solutions Framework - Windows Service, localhost Web server, and Software If prompted to select a connection type, click WiFi or Ethernet Cable, and then tap Continue.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. ![]() Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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